Power Air Fryer

Basket Comes Away from Bottom

Love the air fryer but when lifting it out of the machine sometimes the basket comes out of the bottom and I have gotten hot food on myself several times.

Disappointed

I purchased the Power Air Fryer pro four months ago one that I had been wanting for quite some time it was working great on 8/10/20520 it stopped working I smelled like electrical wires burning and the scent waqs coming from the fryer it was powered off I immediately unplugged the unit. I'm not one to complain but I really like this unit I just want a replacement.

PLASTIC TASTE!

I bought for my daughter-in-law for Christmas and extremely disappointed and the previous reviews were incorrect. My daughter-in-law wasted lots of money trying to use this product.: I definitely would NOT recommend this product.

This proves that you get what you pay for. Yuck.

Power Air Fryer

Had the unit nine months coating peeled off outer basket company won't replace outer basket piece of crap like the creep that promotes it.

Best Investment

Definitely, the best investment I have ever made! Cooking is much easier and faster - everything is ready for 30 min max! 

Piece of Junk

I wish I had read the reviews before I purchased this product. I've had this air fryer less than one year. The fry basket coating has started to peel and the inside of the outer basket is peeling badly. I have $100.00 invested in this product and to send it back would cost $20.00. Even if they sent me another one I'm certain the same thing would happen. I Decided to just take the lost and chalk this up to a lesson learned. This product is poorly manufactured; it's most likely a knockoff. It is a shame how companies like this take advantage of consumers. Don't waste your money on this.

Shit

I am a aboriginal Australian. Tried this instead of pit over cooked my dingo stakes ayy true that job. Can't return it cuz I stole it ay that mob. Need to pick up the misses from Coles but my cousin stole the fuel out of the car for good sniff that gaemon mob.

Don't Waste Your Money

Received my PAF and tried to rotisserie chicken. It never heated up.
Largest chicken it will take is a couple of Cornish hens or a chicken 3 lbs. A month later still no refund.

Warranty/Return Policy

Does the Power Fryer Oven come with a warranty if so for how long. And what is the return policy. Is the customer responsible for having to send it back.

Like It!

I am pleased with it. I haven't used my deep fryer but one time since I got the air fryer. I've used it a lot. Cleans up nice. Very simple to use once you get a feel for the times and heat to use. Which doesn't take long to figure out. My only concern is the non-stick coating on the basket is getting like most non-stick finishes do. Not as good as when it was new, but still not bad. I've never put it in the dishwasher.

Television Advertisement / Sunday Night 2/19/2018

Buy professional unit and get another free 2 for the price of one / just pay the shipping charge / includes the accessories / and cook book / attachments? / basket for french fries / rotisserie / try / etc?

Ours Broke after 4 Months - Not worth the Money

The kids liked using this to make nuggets, fries, etc. But the part of the basket that triggers the sensor to work broke, so it won't heat. When I called to get a replacement basket the customer support didn't even consider sending me a new basket. Waste of money - buy a wire cookie sheet instead and get the same result in your oven for $20.

I love my air fry, you have to practice to good at it. My fries come out great, chicken wings great. Love it!

Unhappy

I got the Airfryer Oven and decided it was not for myself a single person and more trouble than it's worth so with a 60 day return policy I called to inquire about the return and was given a long number to put on my return label but was told they did not pay for return shipping, was very disappointed as this is a very heavy product so will cost a great deal to ship, they could at least help pay for return.

Good While it Lasts

Horrible customer service! I’ve had mine 6 months- coating on outer basket peeling. I wanted to order a new basket, was told not available and I’d just have to purchase a new unit as it’s out of warranty.

Thank Goodness

Thanks to all reviews. You might have saved many of us from wasted money and time. May God replace your loss with lots of gain.

Disappointed

I totally regret buying this machine. Once it heats up, it takes a minute or more to try and get the basket back into the machine to continue cooking. Very disappointed.

Does Not Work as Seen on TV

If you can get it to work properly it does "fry" okay. I should have paid a lot more attention to the owners manual because it lays out every problem you deffinetly will have as if it's your problem. I've only used it 3 times and have had it stop working properly every time. Not impressed at all.

THIS is a PIECE of JUNK! I TOTALLY WASTED my MONEY

This does not work anything like they advertise on TV. I tried cooking a whole chicken in it. It was totally ruined and still raw inside. Also, you have to keep turning the items in order for proper cooking. The times they estimate for cooking are all wrong. The food is either to raw or overcooked. It also does not hold the amount of food that is portrayed on TV. Please save your money buy something else. Anything else!

I Have Something to Say

Lesson learn I am disappointed in the air fryer I should have searched for reviews! And the customer service Ugh! Terrible accents can't understand they have to repeat five times so I can make out what they are trying to say! What a rip off!

Poorly Constructed

I purchased the 5.3 and it looked good. I already had a smaller brio which works very well. The 5.3 air fryer xl is the worst engineered item. When you load the basket and insert into the fryer was ok, originally. However whenever the unit has been on and you remove the basket you have to fight to get the basket back into the machine, which is required to restart the cooking function. Now whenever I happen to see eric t. On television selling something I immediately switch to another channel or turn the TV off. I would not trust this salesman again. I recently saw him hyping a product on qvc show "in the kitchen with david" and immediately turned off and haven't see this show again. If anyone reading this is considering buying an air fryer be sure to research thoroughly.

How to Get Refund

Can anyone tell me how to get a refund from these scammers? The fryer was returned months ago and they forever held my refund. Have not received it yet.

Happy

Love my power xl, bread pudding amazing, bacon wrapped scallops amazing, whole chicken very moist. Very happy.

Buyer Beware

Saw this on TV today ad thought it sounded & looked like a great deal so ordered 1 from the PowerAirfryer website and asked for the payments to be divided into 3 payments. The order process went very smooth, but when I got my confirmation the billing was incorrect. It showed that I was going to be billed $198.93 for the initial payment and the same amount for the remaining 2 payments. I called the number on the website and a gentleman with an accent that was hard to understand answered. I told him the issue with the billing and he wanted to know how I was doing and how my day had been going so far. I told him I needed to know about the billing on the confirmation again and wanted it explained why it wasn't correct. Apparently, he couldn't understand English because he told me I wouldn't be billed until it was shipped. I asked him again why the payment weren't showing correctly and he had to ask for my order number again. This time he came back and wanted to know when I placed the order ( told him over an hour ago ). He came back and said he couldn't see the order and said it could take 24-48 hours to show up in their system. I sent a Chat message 2 hours after placing the order and got a Cristy. Went through that whole thing all over again. She looked up my order number and said that it showed I ordered 3 of them. Told her that was NOT right and wanted to know what I had to do to cancel the order. She came back and asked if me if I wanted it cancelled and told her "yes", She told me she canceled it and wanted to know if she could help me with anything else, told her 'no". Before she disconnected, she sent me a link to their other products. It took over 4 hours to finally show up that the order was cancelled. I will be watching my bank statement very close after this. If you order one, watch the confirmation statement closely or you may get a surprise.

Power Air Fryer--No Good

Do not buy this Power Air Fryer. The TV commercials show you a gorgeous plate of fried chicken, but fail to tell you that you must stop the fryer every 5 minutes to shift the chicken pieces around to get an even fried surface. Do not for one minute think you can put the chicken into the machine and then walk away. Have it cook by itself. And return later to perfectly fried chicken. Who the hell wants to do that? No one! Might as well stand in front of your damn oven and broil the chicken pieces, watching so they don't burn! That would be less work. And you can cook for a crowd. Not a limited few pieces in this over-priced contraption! It is no good!