Fusion Juicer

Minus 5 Stars

Waste of money. Bought one from eBay, hardly used. Noisy, vibrated violently, inefficient, made very little juice, passed kale and spinach through without extracting juice, pulp bowl too small, threw it into the bin after a week. Easy to see why it's no longer made. Glad I only wasted 25% of the retail price.

Pulp Fiction

More than half the result of juicing anything is pulp. Put some apples through and there's this disgusting foam in the top half of the glass. Same with oranges or anything you put through it. It takes ages to clean the thing too. In the attached picture you can see that there's a tiny bit of juice at the bottom and the rest is pulp. The result of juicing 4 large navel oranges. Waste of money.

My Jucer Just Stopped Working Last Night!

I loved my Juice Fusion the eight times I used it. The ninth time it just stopped working! I'm very disappointed and thirsty for juice. Now I'm just sitting here hand squeezing oranges like a Neanderthal. : - (.

Don't Bother

It died after about 4 uses, and when it was working it made real heavy work of the fruit and veg - going for a Sage now.

JUICER

I am reading the reviews, is it true that once a part wears out or it breaks even if you have a warranty, "your out of luck? ".

Broke within the First 6 Months

Loved this juicer to begin with… until the plastic started wearing away ( and I can only assume ending up in my juices ). It now makes an awful sound when I use it and despite contacting customer services twice via email, no one will get back to me. At least customer service with my previous Philips juicer was excellent. Waste of money.

Don't buy it, it's not good juicer at all.

Horrible Customer Service

I bought the juicer for Christmas of 2013. Started juicing a gallon every week till on 9-2514 the sensor on the handle stopped working and it would not turn on. Bought the extended warranty so sent it back well here it is 1-23-15 and still have not got a replacement. Customer service keeps telling me 3 more weeks, well its been 4 months now. It's hard to under stand them there English is no so good. I did like it when it did work but I would not buy anther one if it breaks again, if I ever get my replacement.

Booster B*llsh*t

Rubber seal broken out of box! ! ! ! ! We received the fusion juicer / booster combo as a gift from my mother-in-law. Opened the booster box to find the rubber seal was not connected to form continuous ring nor was it sealed into the space around the blades. Hoping that it was part of the design, we made a smoothie which leaked straight through where blades are connected to plastic bottle. I called customer service to inform them of the fusion boosters condition when I received it but apparently if the product wasn't purchased online then the warranty doesn't apply. An extremely heavy accented employee informed me that I would have to purchase another rubber seal. Which to me is completely unreasonable when the product was packaged broken, bought as a gift and should carry the same warranty no matter where purchased. Buyers beware! ! ! ! Faulty product, horrible customer service, false advertisement and additional cost for brand new purchases. 1 star simply for juicers ability to consume whole fruits & vegetables.

Bought the juicer 5 months ago worked great & loved it until the rubber in the spout broke. Called to get replacement part had bought extended warranty ( what a mistake ). I also called only to get someone who could hardly speak english that you couldn't understand.

Big Hopes Ending In Complete Dissappointment

I was so excited to get my FusionJuicer. On my way home I stopped and bought $60 worth of fresh fruits and veggies at the market so that I could come home and start juicing. Upon opening the box I found that the pusher was missing. As well as the bottle / lid that came with the fusion blender that came with it. I immediately called customer service only to be connected to someone with an accent so bad I could not even understand them. I then hung up and called back and apparently got the same person. I explained to this person my delimina only to be on hold while he connected me with a supervisor who could help me. I was on hold for 20 minutes when the line went dead. I again immediately called back to get a recording that the office was NOW closed. ARE YOU kidding ME. Now I have a juicer that I cannot USE because of missing parts and I have $60.00 worth of fresh fruit and veggies that ONE person cannot eat before they go bad. I am furious! I will be calling them first thing in the morning to request how to return this as I will NOT do business with a company that is run this poorly. The only reason there is one star is because this review would NOT allow me to submit until I marked a star.

Disappointment

First I want to say I love the juicer. It has been great but only after about six weeks or so the rubber stopper on the pour spout I guess fell off and I either drank it after using ther booster or went down sink. I have tried calling since the first of April and each time the representative could not find my account. Finally a week ago the young lady found it and sent me via email return address label and I sent it back 04/24/14. She said they had to have defected part before replacing. When I called today the young man said the 60 day warantee expired, and they had not received part, so I would have to pay to get replacement spout. Also, the receipe book I got was NOTHING like the one advertised on-line or tv. No breakdown, like for weight loss, energy boost, etc for receipes just receipes. That is a disappointment as well because I am diabetic and really interesed in the receipes for weight loss. Overall 50% like and 50% disappointment in the company mostly!

Service And Promises

I received one as a gift and they shipped it without the measuring cup, the juice cup holder, and the brush. When asks to send them they said they were out and we will give you 40.00 so go buy something to use. Really bad service and their word is not good. It works but is a mess to clean up without the right stuff.

I Love My Fusion Juicer

I bought a fusion juicer after my diabetic scare i love the taste of the juice i no longer eat junk food i feel energetic and motivated to eating healthy so I am on my way to a healthy weight and a healthy diet.

FUSION JUICER

I would not give it even one star. I followed all the directions to the letter. This thing made the biggest mess, was hard to clean, and when i used it the second time it stopped working. I am hoping i can find information on how to return it for a refund. There was no packing slip when delivered.

Re;

Horrible customer service. They need training on contacting people and letting them know what is going on. I am glad I bought a warranty because I would be out of luck.....The juicer was great until it quit. Just waiting and waiting for the juicer to come.

Great Product

This has been a great product for me. I have read some of the comments and would like to provide some answers that may help. If you push something in and it does not grind. Turn the machine off, unplug it and then open it up to see if something is not stuck to the blade. Baby carrots will cause this problem if you try to force too many in at a time. You will see a little strip or strips stuck to the center of the blade. Excessive vibration: Turn the machine off, unplug, and clean the pulp out from around the lid and blade remove the top, blade and receptacle, rinse off and replace. Cleaning the blade: remove from machine, rinse with water and then apply a little dishwashing soap to the center of, scrub the soap around with a soft brush and then go drink your juice. Come back a few minutes later and rinse and a little brushing more will help. I juice enough for the entire day and place the extra in a jar with an air tight lid. Yes you may loose a little of the nutrients, so what? You will make them up the next morning. I have lost 40 pounds in a few months. Drink my juice in the morning and eat my oatmeal. At lunch I eat what I want and for the evening meal, it is the juice I made in the morning and some more oatmeal. I also use the George Foreman grill. C-Mays/Retired Nurse.

Fusion Juicer

Horrible!!! Received it not working, sent it back it took over a month to get another one. Used it first time, great. A couple weeks later purchased a bunch of veggies and fruits, started juicing and 10 carrots in it stops working. Are you kidding me??! DO NOT BUY THIS TERRIBLE CHEAP PRODUCT!!!

Motor

I have been juicing for years. I was very excited when I saw the commercial. The concept is great, and I hope I simply have a defective juicer. My problem with the juicer, is it shuts off all the time. I understand when the motor gets over heated, but it seems to stay over heated after very little usage. AND it does not shut off for only 10 minutes. I took forever to juice my fruits and veggies, due to the motor shutting off every few minutes.

Fusion Jucier Booster

How do you obtain a new rubber seal for the fusion booster

Very Good Juicer

I recently purchasedThe fusion juicer. I have had a juice man 2 for 15 years that has worked excellent. My first attempt on the fusing juicer was it did not operate the way I wanted it to. I placed a review that was disparaging. I tried to juice up for second time and it works excellent. I have 15 years of experience juicing. It is easy to clean easy to operate and juices very well. I would recommend to get a juicer in black only because if you use a lot of carrots they will stain the white juicer. I learned this the hard way. also use a plastic bag to collect the waste so that your container does not stain.

Fushion Juicer

I didn't like the all the so called offers pitched over the phone but since it arrived its been the best thing I've done healthwise ever. I use it daily and feel better and have much more energy than ever. At 64, this is important. Its easy to clean and very efficient at breaking down what ever goes down the shute. So far so good. I've already recommended it to several people. Its changed my life for the better.

Fusion Juicer And Booster

The juicer was sent to me defective! I have sent it back for a replacement. However, I'm a bit worried I can't understand anyone I'm speaking with! Hello!!! Keep your product customer service in the freakin usa.... well they received the defective one back over 2 weeks ago and have yet sent my replacement! I'm just hopeing it wil be sent to me soon and work this time...

Juicer

I ordered my Fusion Juicer on Aug. 22 and here it is October 19th and still no juicer. They told me 2-3 weeks, will not return my phone calls. They charged my credit card the same night for $259.00. Rip off, do not buy!

GREAT PRODUCT!

I normally do not believe the hype from the infomercials, but my husband had mentioned he would like to try a juicer and that night I happened to see the advertising for the fusion juicer. I ordered on the internet and received my product in a week. They also included the free bonus of the smaller Fusion Booster. We have been using both for about a month and we love them. The Fusion Juicer does just as it showed on the commercial. We love to "drink" our salads now..I have not had any difficulty juicing any vegetable or fruit we have tried. The only time it seemed to slow down was when I tried to juice some large apples that I had cut in half. They were a soft variety, but when I cut them in fourths, there was no problem. We really love the smaller Fusion Booster for fruit smoothies before we go to work. I am diabetic and have to watch my fresh fruit intake, but this machine will blend enough for a large glass 8-9 oz for my husband and 3-4 oz for me, which is perfect. We have used, banana, fresh pineapple, berries, peached, plumbs,mangos, and just wash and slice into smaller pieces, and blend. It is so powerful, we have not had any trouble with anything we have tried. We really do recommend this product,not something we normally do..but it has performed so well and really lives up to its hype, I felt a need to share our experience with any skeptics out there.