Arctic Air Cooler

The Cooler is as Good as the Real Thing.

I filled the cooler, waited the suggested time, turned it on to awesome cooold air. I would buy this again.

I Ordered a Pair of These Fans Over 1 Month ago

I ordered a pair of the fans and then ordered a second pair of the higher priced pair and the second pair has not arrived but my card has been charged. How do I get contact with this bunch?

I am receiving a full refund as requested. Contact info: Returns Dept. Artic Air 2880 North Lamp Blvd Las Vegas NV 89115 Use USPS to return items, less expensive. 1-800-205-3001. Here are a few of their emails, they provided customer@ontel.com; ontelcs@rephelpdesk.com; articair@rephelpdesk.com; ontel worldpackusaorderstatus.com.

This is a total piece of crap. Lasted for 5 weeks. JUNK.

I LOVE IT

I bought this because my window is broken in my room therefore no air conditioner. Yes it's small and yes you have to at most 3 feet away from it to feel the effects but it works! I put it on my bed stand at the head of my bed and it keeps me cool. I'm going to but another one.

What's The Fuss

I bought the 2 for and they came in a reasonable amount of time. There was a backorder but I got emails every day informing me so there was no big surprise. I was then notified that they had shipped and I had them in a few days. The first one worked the first time but wouldn't work work after that I emailed the company and received a reply that they would either refund or replace. I opted for replace and it was mailed out quickly. I don't see what the big fuss is about customer service. They were great with my issue. It is what it is advertised to be and they stood by the product in my case. It doesn't cool a whole room but then it isn't advertised that it does nor does it cost what a whole room air conditioner does, I paid about $60 for the pair. I have been getting spam emails from a different company looking to sell me one for $90. Take from that what you will.

Any one Know how to Contact Them?

I bought 2 of them 3 weeks ago and still haven't received it. Any one know a phone number or email address as to how to contact them?

Huh? O. K. if you say so.

Where I live in the Northeast of the country, the weather systems pump up into our area the humid Gulf air. Typical window or central air condioning systems are designed to reduce or eliminate humidity to help with the comfort level. Why would I want to purchase something that pumps into an already humid atmosphere more humidity? Doesn't make sense.

TERRIBLE, TERRIBLE, TERRIBLE PRODUCT

I bought this product, actually 2 of them. They were not what they were promised. They were tiny and did not blow out hardly any air at all. The water ran out and had to be refilled in like 30 minutes, it did not keep anything cool at all. Then when i call to get a refund the lady fights with me about refunding the money and says that i have to pay myself to send it back and then they would only refund 1 of them. The post office was going to charge me $27. 95 to send it back. This is a scam. Buyer beware.

Arctic Air

I bought this little unit at Home Depot as a temporary back-up for. A portable a/c in my garage. It was not helpful in the hot garage and ran out of water VERY quickly. This unit also leaks VERY easily with any movement/tilt at all and is cheaply made. What it HAS helped with is to provide gentle diirect "additional" cooling in an already air-conditioned area. I use it at my bedside when I wake up too warm during the night or next to me to cool down quicker when I come inside from the 100+ temps in Las Vegas right now. However, I can't fall to sleep or back asleep with it on, because there's no timer or auto-shut off (unless I'm missing something) and the water only lasts a couple of hours, nowhere up to 8 hours as advertised, even on the lowest of 3 speeds.

Worthless

Contantly leaking. Cooling? Just in your dreams! Don't buy it.

LOUSY RIP OFF

What a waste of money it can barely cool the air a half inch in front of it . I hope the company that makes it goes bankrupt for cheating people.

I have two of the Arctic Air Coolers. One leaks so much water that I cannot use it and the other has a faulty on/off button. I cannot find any helpful tips on how to resolve either of these issues. I would strongly suggest not purchasing these over priced, poor quality items. Ever.

WASTED MONEY

A waste of money, a fan would work better and less expensive. Unless its pointed right at you and a foot away, it does no good. I wish I read these reviews first.

Show Cleaning Process

Show cleaning process.

Does not Work

Bought this and will be returning to store. There is not a thermostat. On high speed you can hardly feel fan. And air is not cool. Had to try it for myself. Don't buy it!

Thanks for the Heads up

I was about to buy one, but big NO. Thanks guys for all your comments.

Junk Junk Junk Junk

This company should be ashamed of them selfs, but of course if people dont read these reviews first like me you find out the haed way. Junk Junk Junk.

Broke After Just one use

When first tested the Arctic Air Cooler turned on, but did not put out very cool air. The second time I tried to turn it on, it did not work at all. Waste of money!

GARBAGE

This is garbage. I was dumb. Don't be like me this is your fair warning. You lose any way. The cost of my lesson is $44. 00. That is what i lost by returning this Junk. Believe me. It should be a law on this consumer flaw.

I Know Better

The laws of physics prevent this thing from working. If you live in an arid climate you would probably be better off buying a humidifier and a window ac unit minimum. The other thing is sizing. If not sized properly according to the heat load in the room you are in, it will never work. No way - no how. I find it amazing this day and age how many scams there are and have been over the years and how many people 'still' fall victim to stupid stuff like this sold on TV. 'If it sounds too good to be true?' Listen to what your momma told you.

Online Website Terrible to Order From

I went online to order the 2 Artic Air Coolers for $19.99 each. My invoice shows $39.99 charge. It also has another $19.99 Separate Bonus Fee plus $1.00 Web Service Fee. The website doesn't show you an invoice listing what has been ordered. There should be the option to see what has been ordered with option to add/delete. I also found that filters are needed that can only be ordered from Artic Air. I called customer service 800-205-3001 and requested cancel the order, The customer service agent Natasha was great. I received an email confirming order cancellation.

Unsatisfied Customer

I bought this Artic Air to help cool off my room. I was really disappointed wit it as you had to have it real close to feel any air. On low you couldn't feel hardly anything. When I filled it and turned it on high had to fill it 3-4 times in less than 8 hours. Wish I knew it didn't work as advertised I'd never have bought one as I'm on a limited income & disabled besides. Sorry you people had to lie to sell your product.

One worked the other is pouring water out like crazy. Not happy.

Totally A Waste Of My Money!

I am so disappointed! I bought 2 units. The Artic Air is a complete money rip off. First of all the fan hardly blows at all and mine actually blows out warm air. I paid 80.00 on line for this. It goes through the water fill up in less than an hour. I am trying to get my money back.

Bull Shit Artic Air

Mine is leaking too! These assholes should be ashamed. All that rubbish as seen on tv shit. I'm pissed.

Save Your Money

Keep your money. I bought mine two weeks ago and it flashes amber color at me. I ckeaned it and it still flashes. Save your money for something that works. The first two weeks were great.

I agree with everyone who says this product is a piece of junk and don't waste your money buying it. I ordered two units . One of them works (I use the word "works" loosely); and the other one water flows out as quickly as you're pouring it in. I can't reach the company via telephone. I hope a class action law suit is filed against these crooks!

Not Happy With Deceptive Fees

Cost deceptive. The extra $ 19,99 TV Ad fee was not divulged until after the payment was made the extra component that was advertised for $19.99 therefor made the cost $39.99 not the advertised $19.99.

Clean filter now the arctic air will not come back on.

THIS PRODUCT IS JUNK!

This product is junk. This company should be embarrassed. Do not buy it.

What a Joke!

Total Junk! Ran for 2 hours on a fill. You have to sit arm's length to get any feeling of cooling. Does not work if air is humid. Works like a swamp cooler which is used in the desert. Paid $40.00 but Walmart did give me cash back when I returned it.

Concept

The idea is ok, but the whole thing needs to be as big as a 12 inch fan and the fan needs to blow faster to put it out there. Otherwise you have to be sitting right next to it and it's really just to small.

Useless

It is a waste of money,rip off,.

Frustrating

The recipient of the two were very happily pleased for the first few minutes, they cooled nicely. Then shortly after both continued to leak constantly from the bottom. They were given as a gift at a cost of $85.00 and left me feeling quite embarrassed as all they did was make a mess.

My Water Keeps Running out the Bottom

My water keeps running out the bottom what am I doing wrong.

I just a arctic air at walmart how can i get a replacement filter.

Stinks on ice

Dont waste your money.

Waste

Purchased one. Returned to store. DON'T BUY.

Never Worked

This was a big mistake it never work I mean I pushed the power button and it never came on junk. People should not be allowed to sell this stuff that doesn't work.

Got Mine Today

Ordered one thru Amazon Prime on May 12, they said it would be delivered by June 25, so I was surprised that I got it today (June 11). From China.

Not Worth the Money

Please don’t waste your money on this product, it doesn’t work the way it says it does. I bought for our camper bedroom and a fan worked better.

20 Minute run Time

Hi I purchased the Artic Air for my Air BNB. They said it would last about 8 hours but from the time I turn it on till it is completely out of water is about 20 minutes. Does anyone else have this issue?

Water Leaks When Turn on While Working

We got this at Walmart, it's been over 30 days where I don't know if we can fully return it now, truly this item sucks, no cold air comes out, now it's leaking when it's turn on, I advise people please don't waste y'all money or even order this online, just buy a air conditioning unit that's it if the place your staying don't have central ac,,,,,just saying.

Don't Work

This machine is not worth $40. It does not blow out cool air at all, it reads on the box that it will last up to 8 hours per fill. That is a lie. It maybe last a hour maybe. If you are planning on buying arctic air, don't waste your time. I bought minds from Wal-Mart and i could not return it for the money I had to trade it in for something with the same logo as seen on tv on it. Nothing but a scam. .

Thank you Everyone for the Heads up.

Well I'm glad I decided to check out reviews on other sites. I was on the Arctic Air site reading the reviews there and they were ALL positive. My hubby told me to check around for other reviews because all of the positive reviews on their site could be fake. Glad I listened to him.

Piece of junk do not waste your money.

More Infomation

Could it be plugged in a car lighter?

CANCEL ORDER

How do you cancel an order?

Deceptive Advertising

Product ads and pricing were Deceptive. The product does not have the cooling power described in its ads and my unit just started leaking. I wasn't happy that the ads made no mention of the need to purchase more filters nor did they provide any cost for replacements. Add all of these issues up and it is not worth it. Maybe this should be a BBB issue.

Reviews Correct for the Most Part

Purchased 1 unit from discount/ bargain store, filled with distilled water, turned on, there was cool air, but as others said, not strong air flow. Used the unit one night, know they test them at discount store, had black spots on pad/ filter media. This is similar to swamp cooler, but not the same, this wicks water from bottom tray, which can overflow, causing leaks, swamp cooler pumps water over evap pads. I am happy I didn't pay full TV ad price for this, will try to work with unit capabilities and shortcomings.

Batteries!

Can I use it in a car?

Total Waste of Money False Advertising !

This is a total waste of money . You cannot feel any cool air unless you sit 6-8 in. In front of it. I had it on my night stand which is right against my bed and I can't feel it laying in bed. This is totally false advertising. Commercial gives you the impression that it'll cool off a room. I'm taking mine back and buying a fan.

This is Junk

I bought this at Costco - usually what they sell is good but this is not. This i just a fan with with a wicking "filter" that blows air across the filter. The filter is paper and grows black mold. The mold develops very quickly. Since it is paper - it dissolves if you try to clean it. It is also not "quiet" - makes much more noise than a small fan. Definitely not worth buying - I got duped.

Didn't Work.

Mine didn't work. The lights worked. The on/off button would light up. There didn't seem to be a fan on it at all. Nothing happened. It just sat there and then turned itself off after a minute or so.

Why is 69% rated no.

It Works Fine for me

I live in a SUV (travel trailer) I purchased a Artic Air unit to try it out. No it doesn't cool the whole living space, though I didn't expect it to. For the size of the unit and running on usb power what do people expect? The $39.00 plus tax I spent for it was well worth it and I am buying 2 more. I set the unit next to where I sit or lay down and it keeps me comfortable through out the day. One months power bill running my reg. A/C unit I could pack the whole trailer with Artic Air units and then some.

Be Realistic

We totally read every review, how it works, ect. We really like it. We get that drier places, like AZ and NM will get the best benefits. We understand it is for personal space use. Close up. Sooooo, we are happy with it.

Arctic air

Arctic air is one of the biggest jokes I've ever seen you need to pull your ad off TV cuz it does not work all it is is a money maker for you guys it's false advertisement the only people who bite is the dumbass rich people.

Rubbish

Total con and waste of money.

Article air

I bought the two artic air and one of them is already broke and they don't work on the east coast so why are they being sold on the east coast they don't have enough air force coming out anyway you have to hold it up to your face to really feel it I'll never buy another waste of money. Richard Moreland.

My Review on Arctic air

The first artic air I bought did not work at all so like a dumb a@# I got another one and it leaks water out of the bottom does not cool even a closet size space and was by no means worth the money I spent for it. It is almost useless.

Leaks When Turned off

I actually am quite pleased with the Artic Air except for one thing. When water is in the reservoir and the unit is turned off, the water leaks out! Since it fulfills my purpose for buying (placed on desk), I will return to Walmart and exchange it for one that hopefully does not leak. Has anyone else had this issue?

USB Port on Unit it Loose

I just bought this and I used it for about four hours. The 2nd time I tried to use it. It wouldn't work. The USB port on the bottom of the unit is loose and will not connect. How do I return this?

Arctic Air Review

Purchased Arctic Air unit at Wal-Mart ($38). Easy assembly but one must be directly in front of unit to have slightly cool air. I wanted it at bedside to cool at night & save A/C costs. The very bright light on the side illuminated half the room & kept me awake. I lay a booklet on top of the machine to cut out the lighted power button but was concerned to do the same for the side light thinking it might add heat to the machine. After 2 hours' use, I turned it off & will try to return it; that's the advantage of buying at Wal-Mart. Disappointed & I could only recommend this for desk top at work and even that would give only SLIGHT cooling.

Retiree

I just saw the ad on tv and immediately went online to purchase two. Thank heavens I read your reviews. With only social security for income it would have been like throwing money away. It sounded to good to be true, I should have known better. Thanks for taking the time to write a review for people like me.

Not Worth it? Misleading Advertising and Name

Definetly not Artic in any sense of the word. Will NOT cool a room. This is good for a personal fan if anything, must be within a foot of it to feel benefit. It does blow cool air. Box fan in window backwards pulling out warm air along with fan circulating air cooled room better, no contest. If I buy 3 and stack them I might be able to have better benefit.

Yes I payed 60 dollars and they saI 2 weeks now it is a month. And I have no way to phone them,.

Works Great for me!

I live in Arizona, it is very dry here. I rent a room and it is the hottest room in the house. The owners of the house keep the air conditioner set at 83 so my room is hot! This portable air cooler works great for me! I like that it cools the room but also adds some humidity.

Batteries or Electric Cord?

The blurb posted here says it can be plugged in, but later says that it requires batteries.

LEAKS! Do not Waste Your Money on an Artic Air.

Used for less than two weeks when I noticed the cooler was sitting in a puddle of water. To my surprise, the water leaked out of the bottom of the cooler. What a waste of money. Glad an expensive of furniture didn't get ruined. It doesn't even blow out hard -- you literally need to put your face up close to the cooler to feel the air. Unable to return as the packaging and Walmart receipt got tossed.

Great Alternative to Fans & AC on Less Hot Days

I have 2k square feet I never had any illusions that this would make it so I didn't have to use my AC anymore. I have a pregnant wife who has found a lot of relief using it on 85 degree days. I feel a lot of these negative reviews are from people who are very cheap and felt this would replace their need to use AC in very hot environments.

Reviews Made a Difference

I am so glad I read all the reviews. It saved me from wasting my money on buying an inferior product. Thanks.

1Does this potable arctic air cooling system runs on batteries or electricity? 2 can I make payments with my master visa debit card? 3 I live on Rarotonga in the cook islands is it possible to ship or deliver this product to where I am free? (as advertised? Is there anything else that I needed to know? Let me knowplease. Tai.

Worked for a Month

We purchased two of these units from Wal-Mart at Separate times. They sit next to our heads on the bed side tables and have been fantastic. We are living in an rv traveling through Arizona currently and were trying to keep cool in efficient ways. We use solar power and to run the air conditioning unit on top of our roof would take too much power. We decided to try one and learned that we liked it so we bought a second. The other day as we were showing one to some friends, the charge port got ripped out of place. It no longer works. Today when I went to turn the second one on the light didn't turn blue and no air came out. It has also quit working. We are quite peeved about this as we spent $40 on each unit. If they were still working I would have a better review. It's disappointing when a company name a cheap products that go bad after such a short time. Not recommended at this time.

Will it Cool a Van.

We have a conversion van we use for camping. Would it keep that cool?

There is More Than one Model

There is more than one model of this product, the mail order units on TV and the retail box and prounits on the main New Easy website. The mail order units advertised on TV are the first batch and aren’t very good, the ones on New Easy are the ones to get. The pro upgrade is worth it. The ones on Amazon or anywhere they ship from a China are counterfeits and are all Junk. Get it from New Easy or Bed Bath and Beyond for the good model.

Thieves

I wish I had seen these reviews, I was charged 90.00 for 2 of them, I emailed them last week asking why and have not heard back from them. I haven't used them yet but did fill one to see if it blew cold air, it did so I unplugged it, picked it up to set it aside and the water poured out all over me and the floor.

PIECE OF JUNK!

This company should be run out of the country or jailed for blatantly ripping off people. They outright LIE about the product on TV. It is worse than a kids Junk toy. You won't get cool unless you only want your face cooled off & you hold your face right on the piece of crap every second of the day. Your arm pits & crotch will be soaking wet with sweat. Believe me it's garbage!

Very Disappointed

I purchased 2 upgraded Artic Air conditioners, spent over $65.00 and I should have bought a $10 fan because I get the same result. Very disappointed. Even on high speed, standing with my face close it, it doesn't feel vold.

I just ordered Aric Air . The buy 1 get one offer . I was charged 100.96 . It should have been only a little over 40.00 . I want to cancel my order . Can you help me ?

Works as I Needed it to.

Our office has a real zone problem. I need to be cool at my desk and this works great for me. I have it on low and it's much cooler than the fan I was using. I would like to give it 5 stars but have only used it for a couple days.

Not Worth it

Hello world, So I purchased 2 Artic Air coolers, after reviewing them online and researching other products that could help me with my instant a/c outage this weekend. I thought the Artic air would work and help cool my bedroom off, since that's the room I stay in the most but unfortunately it complexly failed. Even with the 2 both in my room. There's no blowing power at all, so you don't feel hardly any good cool breeze from it. You would literally have to be right up under it and even then it's still, like um "hello I'm hot, cool me off already" but I will be returning these items back to the store.

This product seems to be the same as a swamp cooler meaning if you live in a humid climate it's not going to work if you live in as or Nevada it's fine when I lived in AS we even had to have an ac when the humidity went up, but if it's low it's fireworks like an ac. I was going to get one but I live in MS now and we stay humid. Can't use it.

Thank you All!

Was very interested in gettn this till i read your reviews. Thanks.

Fill with ice then water cools good you have to be close to it have mine next to me near computer.

RETURNING ITEMS

How do i return this item way below my expectations junk,noisy,and not cold.

Read the fine print then read it again. My bill total was $60.97.

Product Enquiry

Hello there I was just wondering if you couid tell me whether the Arctic Air Cooler would suit a medium size bedroom and if it is any good of a product.

This air Conditioner

I'm soooooo sorry I wasted my money on this. It sucks. Unless it is a few inches away from you, you can't even feel it. It's a total waste of money.

I'm so Glad 😊

I just saw the advertisement for Artic Air and it's something that I need. I'm so glad that I came here to read all the reviews about this item. Reading reviews about this item and others have saved me from all the hassles, headaches and pitfalls that can come with new products. People have expressed their opinions, recommendations, solutions and suggestions to where else you can purchase the same products for less and what you will need before hand. Again reading reviews, btw, which are not paid actors for the company and unsolicited commercials is the best thing ever.

Leaking Water

I just got my Arctic air as a gift. It cools nicely, but. It is leaking water every where. I read all directions and followed accordingly. Help?

What a Joke

This is definitely not worth the money it cost. Yes it blows cooler air and you might feel it if you are sitting a inch away. My suggestion don't buy it!

Rip Off!

Ordered two of these 2 months ago. Never got them and can't find a contact number to call.

Artic Air Seen on Tv

How can I buy one? I tryed and had no luck.

Artic Air

I place an order for two Artic Air portable room air conditioners. They have not delivered or notified me in any way. I am going to be sure and make them famous. I have hired a social media consultant and we are contacting the local television stations.